Live customer record

Real words. Real deliveries.

Read the good, the average, and the things we need to improve. Every score below is calculated from reviews stored in our customer review database.

4.3

22 customer reviews

5 star
12
4 star
5
3 star
4
2 star
1
1 star
0
4.0
Delivery score
91%
Would recommend

Stored customer feedback

Customer reviews

Page 1 of 3

17 Sept 2026

legit bis

i paid and they did the dorp as they said, highly recomemded

andy

Verified customer
Southwick, BrightonSmartWhipDelivery 5/5
13 Sept 2026

Fast and legit

I paid £130 for a crate of whips they and they deilivered im still in shock as my mates kept on telling me it was a scam, the 20 mins for delivery felt like a long wait as i was worried, all id say is they are trustworthy, they deserve every single penny

ApexWhips response

I am happy you was satisfied with our service, if you have any suggestions for us feel free to reach out to us via email

kaci

Verified customer
EdinburghSmartWhipDelivery 4/5
4 Sept 2026

at my door before i expected it

Ordered the night before and wasn't expecting it particularly early... got a message in the morning and it was at my door not long after. Everything was sealed correct and the driver was friendly. Can't really ask for much more

ApexWhips response

i appreciate that you are happy with the order you placed with us

Daniel Whitmore

Verified customer
ManchesterSmartWhipDelivery 5/5
21 Aug 2026

Good overall, delivery slipped a bit

Ordering was easy and confirmation came through straight away. The delivery window moved back later in the evening which was a bit annoying, but at least I got an update rather than being left wondering

Sophie Bennett

Verified customer
BirminghamFastGasDelivery 3/5
2 Aug 2026

Product fine, communication wasn't

Nothing wrong with what eventually arrived, but the original delivery estimate came and went without an update. I had to contact them myself to find out where it was. It turned up later that but the communication needs improving.

Callum Fletcher

Verified customer
LondonCream DeluxeDelivery 1/5
19 Jul 2026

First order and no problems at all

Was my first time ordering here so only did a small order to see how it went. Honestly couldn't fault it. Confirmation straight away, driver text before arriving and everything turned up earlier than the time I'd been given.

Rebecca Harrison

Verified customer
LeedsSmartWhipDelivery 5/5
3 Jul 2026

Would order again

Needed the order for the weekend and it arrived Friday evening as promised. Took a little while for the driver update to come through but once it did everything moved quickly. Packaging was good and nothing missing.

Ryan Mitchell

Verified customer
LiverpoolFastGasDelivery 4/5
18 Jun 2026

Surprisingly quick

Ordered after work and it was delivered the same evening. I live in a building that's usually a nightmare for drivers but he rang when he was outside instead of driving around for ages. Really smooth order.

Charlotte Davies

Verified customer
SheffieldCream DeluxeDelivery 5/5
1 Jun 2026

Nothing major to complain about

Everything arrived and the order was correct. Delivery was probably 35-40 minutes later than the first estimate. Didn't ruin my evening or anything but it would be useful to get a message automatically when they're running behind.

Nathan Collins

Verified customer
NottinghamSmartWhipDelivery 3/5

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