Read the good, the average, and the things we need to improve. Every score below is calculated from reviews stored in our customer review database.
22 customer reviews
Stored customer feedback
Page 2 of 3
“Thought I'd be waiting ages because I ordered fairly late on Saturday. Turned out to be the opposite. Got confirmation quickly, then a driver update and it arrived well inside the estimated time. Very impressed.”
Jessica Palmer
Verified customer“Had a question about the order before paying and actually got a useful answer instead of a generic response. Ordered afterwards and it came within the delivery window appy enough and i'd use them again as it was all fab”
Bradley Thompson
Verified customer“Not much to say really which is probably a good thing i Ordered paid, got confirmation and it arrived when they said that was about a 20 min wiat. Driver messaged before getting here, id recomend them to anyone at anytime but a discount for returning customers would be nice”
Lauren Hughes
Verified customer“Took longer than i expected from a local delivery but nothing disastrous, i did get an update that it was due to traffic driver was polite when he arrived with the whips and nozzles and properly decritly sealed I'd probably use them again, just wouldn't expect it instantly.”
Connor Richardson
Verified customer“First order with them checkout was straightforward and i got confirmation immediately which i always appreciate. Delivery was slightly towards the end of the quoted window but still on time. No problems with the actual order and id recommend them to anyone having an actual tracking system would be a nice and not just live location sharing by the driver on whatsapp”
Amy Wilkinson
Verified customer“I've had loads of delivery drivers struggle with my address so I was expecting the usual phone calls. This driver found it without any drama and sent a message just before arriving. Order was packed properly too. Good service.”
Jordan Matthews
Verified customer“Used them once before and came back because the first delivery was good same again this time, didn't have to chase anyone got the updates and the driver arrived earlier than expected, one bad side is that all payments are done via tranfer, adding tap to pay or card payment options would be kl”
Chloe Turner
Verified customer“The order did eventually arrive and what i received was correct, but I'd already been waiting well past the original time before anyone told me there was a trafic delay. I shouldn't have to chase support just to know whether a delivery is still coming, overrall i got exactly the 640g i paid for please work on better comunication”
Matthew Pearson
Verified customer“Had people coming over for a party and needed it that evening, so I was a bit nervous about the timing and was not sure with their eta but supprisinly arrived with time to spare and i didn't need to contact anyone and i did not look like a d**k in front of my mates, the driver was polite and the order was correct”
Megan Foster
Verified customerYour experience matters
Tell future customers what the order and delivery were really like. Balanced feedback helps people make informed choices and shows us where the service needs work.
Use your own first-hand experience.
Positive and critical reviews are equally welcome.
Use Live Chat when you need a response or resolution.
We do not rewrite customer review wording. Reviews are displayed as submitted, but an administrator may remove content that is offensive or abusive, exposes personal information, is spam or fraudulent, promotes unlawful or unsafe activity, or is not a customer review. Company replies are shown separately and clearly labelled.
The Verified customer label is reserved for feedback collected from past customers through the order and delivery process. Reviews submitted directly on this page are clearly labelled Customer submitted.
Contact the team through Live Chat first so they have a chance to identify and resolve the delivery or product issue. The review form is for an honest account of your experience, not a support request.
Use the form on this page to rate your order and delivery and describe your experience. You must confirm that the review is genuine and understand that it will be published and stored as submitted.
Reviews cannot resolve delivery or product issues. Speak to the team directly so we can look into what happened.
Open Live Chat